Question 1

How quickly do you respond to support requests?

Accepted Answer

Most clients hear back within the hour during business hours. Managed IT clients get priority response, and critical issues are escalated immediately.

Question 2

Do you specialize in dental practices?

Accepted Answer

Yes. Dental IT is one of our core specialties, supporting single-chair offices and multi-location dental groups with imaging systems, PMS software, and HIPAA compliance.

Question 3

Can you help with HIPAA compliance?

Accepted Answer

Yes, we provide risk assessments, policy documentation, staff training, secure email, and ongoing monitoring to help healthcare and dental organizations stay compliant.

Question 4

Do you support Microsoft 365?

Accepted Answer

Yes. We provide Microsoft 365 setup, migration, user management, and security configuration. Microsoft 365 licensing is available separately and is not included in base IT packages.

Question 5

Do you offer on-site support?

Accepted Answer

Yes. We provide on-site support throughout the Oklahoma City metro including Edmond, Norman, Moore, and Yukon when hands-on help is needed.

Question 6

What areas do you serve?

Accepted Answer

We serve businesses throughout the OKC metro area — Oklahoma City, Edmond, Norman, Moore, Yukon — and support clients nationwide with remote managed IT services.

Managed IT & Dental IT Support in Oklahoma City